You can view a log of changes/updates made to a lead as it progresses through its lifecycle.
- Navigate to Leads & Deals.
- Find the lead you want to view, and click on it to open it.
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Click Actions > View Audit Log. The Audit Log window opens, showing a list of changes made to the lead and the user who made them. You can enable Hide unchanged entries if you only want to see records of updates.
The log captures changes such as:
- Update to lead status and score
- Updates to some contact and company information
- Updates to custom lead and lead feedback information
- Changes to partner and assignee
- Interactions such as opens, clicks, and views
- Registrations and attendances at events
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[Optional] Click Export to download a CSV file of the audit log.
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