About Lead Events and Default Scores

Unifyr Support
Unifyr Support
  • Updated

Any lead-related engagement by a contact is stored as a "lead event" and assigned a point value, which are then added to the lead score.

Each lead event has a default point value but these can be adjusted according to supplier requirements. Speak with your Unifyr team to do this.

Lead Event Default Point Value Description
Email Open 3 When a recipient of an email sent from Unifyr opens the email. Email open rates are considered a measurement of marketing success and the first step in user engagement.
Landing page viewing duration 5 The user clicks a link in an email, web plugin or social post and lands on a new URL. This is the amount of time spent on the new URL page.
Email Click/View 10 The user has viewed an email sent from Unifyr and clicked on a link.
Landing Page View 10 The user has viewed a landing page but not clicked any links.
Landing Page Click 15 The user has clicked on a link appearing on an embedded plugin or uploaded microsite. These clicks "count," even if the same IP address, and not unique clicks, clicks more than once on a link.
Call to Action Conversion 50 The user has clicked on a Call to Action (CTA) link in an email or website plugin. Optimally, any items identified for conversion tracking are high value and signify the lead is hotter than a standard link. A conversion is intended to take the place of a form submission and gives a comparable lead score value.
Distributed Lead 50 These points are applied when a lead that is distributed from the supplier to the partner is accepted by the partner.
Form Submission 60 The user has received an email, opened it, clicked on a link and completed the associated form. Typically, this is used to collect information such as name, address, and email address.
CRM Opportunity 60 An opportunity event has occurred in the partner CRM. For example, an approaching renewal deadline.
Telequalification 10 This is applied when confirmation is received.

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