Importing Translations of Custom Content in Bulk

In the Partner Portal > Translations page, you can manage translations of these custom content types:

• Custom Objects
• Custom Fields and Forms
• Tags
• Terms and Conditions guidance text
• Partner User Roles
• Onboarding Plans
• Tier Programs
• Partner Events
• Learning (LMS) Content)

It may be that you use an external agency to provide your translations. You can export a file of custom content items, send it to your translators for translation (or re-translation), then import the file to translate the content items in Unifyr Admin. Using this method, you can export all translatable custom content items for a particular language, then import their translations, with a minimum of steps.

To bulk translate your custom content:

1. Navigate to Partner Portal > Translations.

2. Select the language for which you want to export translations in the English to menu.

   

3. Go to the Import/Export tab in the left sidebar.

   

4. Click Export. A CSV file titled Translations_Export_[LANGUAGE] is downloaded to your desktop.

   The file includes these columns of information for each content item:

   • Object - Object being translated, e.g a display name or a value for a Custom Field (Field Definition), a Group for an Onboarding Plan (OnboardingPlanGroup)
   • Group - Object type, e.g DEAL or PARTNER for a Custom Field, ONBOARDINGPLANS
   • Item - Object name
   • Field - Item being translated, e.g. displayName for a Custom Field, name for an Onboarding Plan Group or Task
   • English - English text
   • Translation - Translation in the selected language (if a translation already exists, otherwise the column is empty)

5. Add the translations as required to the Translation column, then save the file. Don't make changes to or in any other columns.

   If re-importing translations, existing translations that aren’t included in the file are unaffected. You can import a file with all rows removed except for new objects, or existing objects with updated translations.

6. Navigate back to Partner Portal > Translations, and go to the Import/Export tab.
7. Click Import.
8. Select the CSV file in which you saved the translations. Don’t attempt to import a different file - the import may not be able to match translations with their correct content items.
9. Click Import.

10. You get a summary of the number of translations that will be imported/updated/removed, which shows any errors (entries that failed to match with an existing item in Unifyr).

    

    Click Download against any of the rows that have numbers to get a list of successful or unsuccessful translations. You can correct failed items in the download file as required, then re-import the file separately.

11. Click Import to continue with the import.
12. The import proceeds, then Unifyr provides a confirmation of the translations it’s imported.