Important
Suppliers are responsible for renewing their SSL Certificates when they are set to expire. Designated recipients will receive email notifications and a red banner will display at the top of your Unifyr Admin account when it’s time to update the SSL Certificate. If the SSL Certificate is not updated by the expiration date, partners may be unable to access the partner portal. See Update an Expiring SSL Certificate.
Unifyr allows you to customize the web address that people will use to access your partner portal. This is called a Custom Domain.
Once set up, any communications that include a link will point to the new address. The original Unifyr Portal address will continue to work.
Important
If you have SSO in place, please work with your Unifyr team to make any domain changes. Do not make changes yourself.
Intended Audience: Channel Marketing Directors and Channel Operations Managers
Prerequisites
Before you can configure the Custom Domain of your partner portal, you must have the following:
- A chosen subdomain or domain that you control. Typically this is a subdomain under your corporate domain. For example: partners.corporatedomain.com
- An SSL Certificate which will cover the chosen URL. The certificate should be available in PEM format, as you will need to cut and paste the certificate body, private key, and certificate chain into the provided form.
- Someone available to make DNS changes within your organization.
Certificate Format Guidelines
The Custom Domain page in Unifyr supports these types of data - ensure your certificate conforms to these guidelines:
- RSA keys - 1024-bit, 2048-bit, 3072-bit, and 4096-bit lengths
- Encoding - The certificate body, matching private key, and certificate chain must all be strictly PEM-encoded (Base64 ASCII text format).
- Private Key state - The private key must be unencrypted. Keys protected by a password or passphrase will be rejected.
- Private Key size - The private key file cannot exceed a maximum size of 5 KB (5,120 bytes).
Be aware of these service-specific notes:
- Amazon CloudFront enforces a security rule: any custom SSL certificate attached to a distribution must be issued by a publicly trusted root CA found on the Mozilla Included CA Certificate List.
- Cloudflare certificates are not supported.
Comments
0 comments
Please sign in to leave a comment.