Partner Data Available to a Home Unifyr Instance User

Unifyr Support
Unifyr Support
  • Updated

Note

This article contains instructions for systems with Unifyr Global enabled to support a multi-instance setup.

Unifyr Global is available for customers with a Platinum or Diamond subscription. Submit a request to your Unifyr team if you are interested in having this enabled on your system.

Users in the Unifyr home instance have access to some data in the Partner Explorer.

In these examples, Acme Corp is the home instance, and Acme Construction is one of Acme Corp's subsidiary instances. The Acme Construction instance includes the partner Demolition Experts.

  • They can see the list of partner accounts that are running across all the linked Unifyr instances.

    The list indicates the Unifyr subsidiary instance that the partner is configured in.

    admin_global_admin_partner_explorer.png

  • They can view data about each partner account

    A partner account, when viewed from the Unifyr home instance, shows a subset of the information that is visible in a full Unifyr Admin instance.

    admin_global_admin_partner_data.png

    Note: Partners logged into a Unifyr Admin subsidiary instance have access to all partner data and functionality.

  • Administrators can switch to view a partner account in its own Unifyr instance. This will display the full set of information about the partner. Go to the Summary tab and click View in xx.

    admin_global_admin_switch_to_subaccount.png

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