Learning Management Overview

Overview

For your organization, the value of training/learning is in ensuring that your partners are able to represent your offering as consistently and effectively as possible. Participation in a learning program is an important metric when evaluating partner enablement. For your partners, courses provide valuable training to help them effectively execute your Partner Program. 

Unifyr provides a Learning Management System (LMS) to provide you with a way to recognize partner expertise, based on their achievement of your training objectives. You can find the configuration options in Partner Management > Learning Management in Unifyr Admin.

A Unifyr LMS is made up of Modules, Courses and Certifications:

• Modules - A piece of training content, which can be delivered as a standalone learning task or bundled into a Course.

  You can add a Quiz to a Module to assess your partners’ understanding of the training material. This supports the partner’s intake and retention of the Course information.

• Course - Training content delivered to your partners, without providing a certificate of completion.

  Courses can be delivered as a standalone offering or as part of a Certification program.

  Courses are built from Modules, which form the sections of training content in the Course. Unifyr supports the upload of various file types as Module content, including SCORM. 

  Modules and Quizzes can be reused across Courses, for example if you have a standard introduction that you would like to include in all training content.  Reusing a Module and/or Quiz simplifies management of training material. Partners that have completed the Module and/or Quiz for one Course or Certification will be credited and not be required to repeat it in another Course/Certification.

• Certification - A more formal training qualification made up of a Course or Courses and with the option to provide a customized certificate at the end. A Certification provides tangible evidence of a partner's relationship with your organization and increases their credibility with potential customers.

  A Certification is built from a Course or Courses. Courses can be reused across Certifications. This provides both flexibility and consistency.

  Access to a Certification can be dependent on successful completion of a previous Certification.

Example structure of a Certification with Courses, Modules, and Quizzes in Unifyr:

For information on setting up your LMS, see Building an LMS.

For information on generating certificates to provide your partners when they complete a certification, see Creating Training Certificates.

Unifyr provides the option to translate your Modules, Quizzes, Courses, and Certifications into multiple languages. For more information, see Translating Learning (LMS) Content.

Unifyr Learning Management Summary

• The LMS can be designed for individual partners based on their needs and prior certifications.
  • You can create tags for your LMS modules, courses and certifications, and use them to filter the delivery of training content to your partners. For more information, see Tag Management.

  • You can use Partner Group rules to design the route through the LMS and your required outcomes. For example, Unifyr can require that certification be completed before specific content or views are available, e.g. a partner is not shown the Social Media page until they've completed the Social Certification.

    

• Training can be delivered to the partner in the partner portal and/or linked to an in-person event (courses only). For information on setting up in-person training events for your partners, see Partner Events.
• You can track and manage your partner's progress against your training objectives in Unifyr Admin. For more information, see Manage Partners' Training Progress.
• Training objectives can be included in the Onboarding path for new partners, or in a Success Plan, or as a Goal in your Tier Program, or defined as a User Achievement.
• Certificates can be customized and rewarded upon Certification completion.
• Reporting is available under Analytics & Reports > Partner Performance > Training.

Before You Begin

Take these prerequisites into account when implementing your LMS:

• Partner Portal setup - There are multiple options for adding training-related pages to your partner portal:
  • Add individual Feature Pages
    • The Courses and Certifications pages show your currently listed Courses and Certifications, filtered to the user based on their Partner Group membership.
    • The My Courses and My Certifications pages display a list of in progress and completed Courses and Certifications for which the user enrolled.
    • The Training Content page shows available Modules and Courses, filtered to the user based on their Partner Group membership. My Training allows a user to track their in-progress and completed Modules and Courses.

  • Add the Training Feature Bundle

    Includes the Certifications and My Certifications pages

• Access to a PDF tool such as Adobe Acrobat if you want to create a branded Certificate Template

Related Topics

• Building an LMS
• Creating Training Certificates
• Manage Partners' Training Progress
• Onboarding Partners
• Success Plans
• User Achievements
• About Partner Management
• Manage Site Configuration and Navigation