Enabling Ask IQ Assistants

To enable Ask IQ:

1. Go to   > Settings > AI Settings.

   Note

   Users with Administrator role can access the AI Settings, if the feature is enabled on your system.

2. Navigate to the Opt-In tab in the left sidebar.
3. Toggle the Active setting on, in one or both of these areas:

   • Partner Portal

     When enabled, the partner portal includes an IQ icon in the top toolbar. The partner can click the icon to access Ask IQ.

     

   • Unifyr Admin

     When enabled, you can access AI support from the areas of Unifyr Admin detailed in Ask IQ in Unifyr Admin.

     Note

     Users must also have the permission Other > Ask IQ Features assigned to their role to be able to use the Unifyr Ask IQ support. For more information, see Manage Unifyr Admin Users.

4. [Optional] If enabling Ask IQ for your partner portal, specify the Partner Groups that will have access to it, by selecting them in the Partner Groups dropdown list.

   

5. Click Save.
6. You’re asked to confirm that you’re happy for AI to access your knowledge base to get answers. Click Yes to proceed.