How can I ensure that all downloads of a collateral asset from the portal are tracked?

Downloads of a collateral asset are tracked in Unifyr Analytics. See Tracking Downloads of Collateral for more information. But, if a user previews the asset in their browser, and downloads it from there using native browser (non-Unifyr) functionality, this download is not tracked.

It is possible for you to hide the Preview option for download only collateral assets. This is done via the Application Setting Disable Preview for downloadable assets, which can be enabled by your Unifyr team. Submit a request to your Unifyr team if you want this setting activated.

Note: The request may incur a cost, depending on your contract and implementation.

When the setting is enabled, the Preview button is hidden for download only PDF files in the Browse Collateral and Collateral Programs portal pages.

This option applies to non-co-brandable content only. Your partner users can still preview co-brandable/customizable content if they have access to it.