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  1. Unifyr Admin
  2. FAQ
  • General General
    • Why did I not receive the Unifyr Admin Welcome or Password Reset Email?
    • How do I change my password in Unifyr Admin?
    • What happens when my account is suspended?
    • What browsers are supported by Unifyr?
    • How long do I have before I am logged out of Unifyr Admin if I am inactive during my session?
    • Does Unifyr support sending SMS messages?

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  • Partner Management Partner Management
    • In the Partner Registration screen, is it possible to have a date field?
    • Can you manage Partner Fields in Unifyr?
  • Training Training
    • Where can I find Unifyr training?
    • Will a partner receive a certificate for a completed course?
    • What is the best way to re-certify a partner user if I re-create the same Certification for the new year?
    • If I add a Module or Course to a Certification after a partner user has completed the original Certification, is the partner user still seen as certified?
    • Can I add a prerequisite Course or Module to my Certification?
  • Partner Marketing Partner Marketing
    • Campaigns
    • Social Media
  • Collateral Collateral
    • Why is my expired collateral still available in Partner Portal?
    • Can I require my partners to login to the partner portal to access a collateral library asset that is linked to a to-partner communication?
    • How can I ensure that all downloads of a collateral asset from the portal are tracked?
  • Email Email
    • What are bounce rates?
  • Deals and Opportunities Deals and Opportunities
    • What's the difference between Deals and Opportunities in Unifyr?
  • Reporting Reporting
    • What are the default dates set in the Unifyr Looker-generated Reports?
  • AI AI
    • Can you give information on the design and implementation of your IQ Assistants?
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